For account problems
For login, verification, and profile update, write your name and user ID in the subject line, then the support team will understand at first glance
L89 Support and Contact
Dhaka users get quick answers here in L89 Support, L89 Contact, and L89 Help all in one place
Download APK
How L89 Contact Is Easier With Email
Email is the most reliable path at L89 Support, you get clear answers even for small problems, and messages sent from Dhaka are also quickly screened
For app support
If you can't open the L89 App, send a screenshot of the Android version, device name, and APK install steps for quick resolution
Funding support
Write questions related to bKash, Nagad, and Rocket separately; including the transaction time and reference number makes it easier to match
The clearer your first message, the less you have to wait; many users can describe the problem in two lines
How long does the reply
General questions
A primary response arrives within 30 minutes; old help center tickets are also seen in the same queue
Account verification
Usually 1 to 3 hours; when the name and number match, the process moves faster
App install
If you have APK questions, guidance is available within 2 hours; on some Android phones you may need to grant permission manually
Transactions match
If you check bKash, Nagad, and Rocket information, updates arrive within 1 business day
99.5%
App uptime
4.3/5
Average rating
68,386
Review
99,368
Active users
What other path besides email is
Get help from L89 Login
If login is blocked, first try a password reset; if still not, send a screenshot to the same email
Login guideL89 App Help Center
If the app loads slowly, clear the cache; pages load on older devices even with 3G networks
App informationMany users in Chittagong or Sylhet send messages on mobile data, so writing in short, clear language helps support move faster
Contact times and priority
9:00 AM to 12:00 PM
New questions, account openings, and general instructions are quickly seen here
12:00 PM to 4:00 PM
Answers to messages about the app, APK, and device-related matters are more frequent
4:00 PM to 9:00 PM
Checking bKash, Nagad, and Rocket together during this time is quite fast
9:00 PM to 12:00 AM
Complex tickets, screenshots, and re-verification replies go here
General questions and quick answers
What should I write to start?
Your name, user ID, and a one-line description of the problem; then sending a screenshot makes it easier
What to do if you don't receive an
Check spam folder; if no reply after 2 hours, reply in the same thread
Which payment name should I enter in Bangladesh?
Only use bKash, Nagad, and Rocket; if you enter another country's wallet, verification is slower
Finally, this page is the most useful to get L89 Support; L89 Contact, L89 Help, and L89 App all the essential paths are here